FAQ

Generally, orders are processed within 1-2 business days. Once shipped, you can expect the following delivery times:

• Standard Shipping: 3-5 business days

You’ll receive a tracking link once your order has been dispatched.

We currently ship to Europe, the USA, Canada and the United Kingdom. We hope to offer to the rest of the world in the near future. Sign up to our mailing list to stay up to date with the news.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website via our chatbox or through the carrier’s website.

After a successful order, you will receive a confirmation email. Check your spam folder if you can't find it.

If you need to make changes or cancel your order, please contact us immediately. We’ll do our best to accommodate your request, but once the order has been processed, we may not be able to make any modifications.

We accept iDeal, credit card (Visa/Mastercard/American Express), PayPal, Apple pay and Klarna.

Yes, you have 14 days after receiving your order to request a return. Items must be unworn, unwashed, and in their original condition with tags attached.

Please refer to our Return Policy for more details.

To start a return, you can contact us at info@marmeowear.com. 

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Returns are at your own expense, unless it is a mistake on our part (e.g., a wrong item deliverd).

You can reach us via email at info@marmeowear.com or through the contact us form on our website. We’ll do our best to respond within 24 hours.